Where Our Account Rules Apply
Your legal terms start when you create an account, set a password, confirm your phone or email, and place wallet activity through DANA, OVO, GoPay or QRIS. We apply these rules to account access, identity checks, session logs, payment references, promo eligibility where allowed, and any
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dispute raised through support. Access depends on local law and is available only where local law permits, so we may refuse, restrict, or pause account activity when required by applicable rules or payment checks. If your name, phone number, or payment sender name does not match
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the account record, we may ask for extra confirmation before processing a withdrawal or changing account data. These terms also cover use from mobile browsers and our Mobile App, including device sessions you can check under Account > Security > Devices.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.