Reference

Privacy Policy for Your ceri88 Account

Q: Can I ask to change or remove my account data?

Yes. Contact live chat, email privacy@ceri88.asia, or use Account > Help > Privacy. We verify your identity before changing or removing data tied to your account.

Your ceri88 account connects login data, wallet checks for DANA, OVO, GoPay and QRIS, and cookie choices into one privacy process you can read before you join.

Account dataWallet recordsCookie choicesSecurity checks

Browse Our Lobby Read FAQ

Four Wallet Rails, One Data Rule

ceri88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the data needed to open your account, keep your wallet records clear, protect access, and answer privacy requests. That can include your name, phone number, email address, device details, login time, IP address, cookie choice, and transaction references tied to DANA, OVO, GoPay

1
or QRIS. We also keep round history where it is needed for account audit, such as Lightning Roulette or Aviator session records. We do not ask for more data than the account step needs, and we limit access inside our team by role. If eligibility, account
2
access or service availability is discussed, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

A privacy question should not wait behind a wallet question, so we keep clear contact paths for data access, correction and deletion requests.

Live chat window Open the chat bubble between 09:00 and 01:00 WIB and choose Privacy from the topic list. We check your account status first, then route the chat to the team handling data requests.

Privacy email Email [email protected] from the address on your account. Include your username, the data topic, and whether you want access, correction or deletion so we can start the right check.

Account help path From mobile web or Mobile App, go to Account > Help > Privacy. That path attaches your account ID to the request, which reduces follow-up questions during identity checks.

DATA CONTROLS

Six Controls Behind Your Privacy

Privacy handling is part of our daily account operation, not a page we publish and ignore.

Account data capture

When you open an account, we record the details needed to identify you, secure access and maintain wallet records. We avoid collecting extra profile fields that do not support those account steps.

Payment record handling

DANA, OVO, GoPay and QRIS references are used to match wallet activity with your account. We keep transaction time, status and reference code so support can investigate mismatched payments.

Cookie choices

Our cookie banner stores your choice on the browser you use. Session cookies keep you logged in, preference cookies remember language choices, and security cookies help flag unusual access patterns.

Security checks

Login alerts, device records and Account > Security > Sessions help us spot access that does not match your normal pattern. We may ask for email or phone confirmation before changing sensitive details.

Retention window

We keep account, payment and round records only for operational, legal and dispute-handling needs. When a record is no longer required, we remove it or separate it from your identity where possible.

Change requests

You can ask us to correct a phone number, update an email address, or review stored account data. We first verify that the request comes from the account holder.

Privacy Questions You May Ask

These answers cover the privacy points we hear most often before you open an account or update your profile. We focus on what data is collected, why it is used, how long records are kept, and how you can contact us. If your case involves wallet activity, include the DANA, OVO, GoPay or QRIS reference when you write.

We collect account details such as username, phone number, email address, login data and device signals. We also keep wallet references when you use DANA, OVO, GoPay or QRIS.

Payment references help us match your wallet activity to your account, check failed transactions and answer disputes. The record usually includes method name, time, status and reference code.

Yes. Contact live chat, email [email protected], or use Account > Help > Privacy. We verify your identity before changing or removing data tied to your account.

Cookies keep your session active, remember browser choices and help us notice unusual access. You can clear them in your browser settings, though you may need to log in again.

Access is limited by work role. Support can see what is needed to answer your case, while payment and security teams use separate checks for wallet or login issues.

Go to Account > Security > Sessions on mobile web or Mobile App. If a session looks unfamiliar, close it and contact support so we can help check recent access.

This policy explains data handling for your account. Any access, eligibility or service availability depends on local law and is available only where local law permits.

Privacy Policy for Your ceri88 Account

Three Ways to Reach Privacy Support

Six Controls Behind Your Privacy

Account data capture

Payment record handling

Cookie choices

Security checks

Retention window

Change requests

Privacy Questions You May Ask

01 What data does ceri88 collect when I open an account?

02 Why do you store my payment references?

03 Can I ask to change or remove my account data?

04 How do cookies affect my privacy on mobile?

05 Who can see my account records inside ceri88?

06 How do I check active devices on my account?

07 Does this policy affect access in Indonesia?

Related Pages